About Us

Intacare was founded in October 2010, occupying a modest warehouse within Torfaen providing Nursing Care, Janitorial, Paper and Mobility Products.  Predominantly due to staff experience, market knowledge, commitment and determination Intacare has gone from strength to strength and has grown to become a larger organisation now situated within Torfaen in a larger industrial warehouse where we welcome all to visit.

We cater to the general public whilst specialising residential care- and nursing homes, disability, spinal, brain injury and dementia organisations and locally we supply councils and various businesses, nurseries and schools. All our employees are CRB (Criminal Record Background) checked for your safety and peace of mind. If you live within a 50 mile radius of Intacare, we will personally deliver your items to you. When we arrive and you are uncertain, please ask to see their ID badge. Our delivery driver will be in uniform, Green polo shirt, Black trousers or shorts and/or black jumper.

We understand the importance of the care industry and take time to ensure our customers’ needs are fully understood and met. This has resulted in our success and excellent reputation within the region. We have regular, happy, satisfied customers who appreciate a more personal touch whereby trust and loyalty is shared.

We specialise and supply a wide range of quality products at affordable prices:

  •     Incontinence and Nursing Products
  •     Furniture and Textiles
  •     Beds, Hoists and Stand Aids
  •     Mobility Equipment (electrical & manual)
  •     Gloves, Aprons etc..


Our Head Office

Depending how you place your order via Email, Online or Phone. Our friendly office staff are available to answer any questions or queries. They have a vast range of knowledge and 9 times out 10 they will be able to answer your questions or queries, should they not be able to, with the world at their finger tips they will be able to find you the answer.

If you don't see what you are looking for, please don't hesitate to call us. We will then purchase it and hold it in stock for you. We will also give you the code allowing you to purchase the product in the future. 


Office hours

Monday to Thursday - 9.00am - 17:00pm

Friday - 9.00am - 16:00pm


Warehouse

Having recently moved to a larger modest 8000 sq ft warehouse, situated in Cwmbran. Our professionally installed racking holds 504 pallets allowing us to hold a huge selection of products that we distribute on a daily basis throughout South Wales and further afield.

All our warehouse staff hold a external fork lift and internal reach truck license allowing them to do their job professionally and efficiently. When it comes to picking your products we have a three point check making sure human error is greatly reduced.




Delivery

We take great pride in making sure all our customers get what they ordered in one piece and on time. We have a fleet of vehicles which are constantly out on the road. If you spend over £50 you will qualify for free delivery as long as you live within a 50 mile radius of Intacare. Our delivery drivers are CRB check for your piece of mind and will be wearing Intacare Hygiene Supplies uniform. Don't hesitate to ask for their ID badge if you have any uncertainties.


If you live further afield don't stress, we have couriers that will transport our products to you. We offer a next day delivery service and also a engineered delivery, where we will setup you new product, show you how to use it and also remove any packaging that it came in.